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We build, optimise, and manage high-performing ecommerce websites that drive results. Our data-driven approach and focus on customer experience help you achieve your online sales goals. With Voyantt, your brand won't just be seen online, it will be remembered.

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These case studies underscores the importance of prioritising website security, data backup system and loading speed improvement for different types of industries such as dentistry, lifestyle, and medicine.

#1 Verifying Purchase to Mitigate Fake Reviews

The Need:

Online reviews heavily influence purchasing decisions, yet fake reviews are a growing concern. Krishnan, the small-business-owner struggled to maintain trust and brand reputation.

The Problem:

Competitors or disgruntled customers could easily post negative reviews without ever buying the product. This sways potential customers and damages brand image.

Discovery & Consultation:

Analysing review patterns revealed a surge in negative reviews from users with no purchase history. Implementing a “Verified Purchase” badge awarded only to customers with confirmed orders became the solution.

Execution & Collaboration:

The development team integrated the “Verified Purchase” badge system into the review platform. Customers who had completed a purchase for the reviewed product would see a “Verified Purchase” badge displayed next to their review.

Going Beyond the Fix:

The system wasn’t just about filtering negative reviews. It also encouraged genuine reviews from satisfied customers who knew their voices would carry more weight. Krishnan was satisfied by the process of detecting and blocking false reviews.

#2 Preventing Data Loss

The Need:

Brisbane’s online grocery store, owned Mia, aimed to personalise the customer experience and boost repeat business. However, lacking purchase history data limited their ability to understand customer preferences and buying habits.

The Problem:

Without purchase history, the grocery store couldn’t offer targeted promotions, suggest frequently purchased items, or tailor recommendations. This generic approach led to missed opportunities to improve customer satisfaction and loyalty.

Discovery & Consultation:

Collaboration with data analysts revealed a gap in customer purchase data storage. Existing systems only tracked basic order details, not individual product purchases.

Execution & Collaboration:

The solution involved revamping the database structure to capture detailed purchase history, including product IDs, quantities, and frequency. This required close collaboration between developers, data analysts, and marketing teams to ensure seamless integration and user experience.

Going Beyond the Fix:

Beyond basic archiving, the system employed data analytics tools to identify buying patterns and product preferences. This enabled the online store to offer personalised recommendations, suggest relevant product bundles, and create targeted promotions based on past purchases. Mia was overjoyed!

#3 Improving Website Security

The Need:

A reputed footwear store in Dubai, had recognized the critical need to bolster their WooCommerce website’s security. Growing customer data and a rise in cyberattacks prompted them to address potential vulnerabilities. This case study underscores the importance of prioritising website security for any online business, especially those handling sensitive customer information.

The Pain Point:

The existing website lacked a comprehensive security strategy. Outdated plugins, weak passwords, and the absence of a web application firewall (WAF) left their website susceptible to malware, hacking attempts, and data breaches. This posed a significant risk to customer information and could severely damage brand reputation.

Discovery & Consultation:

We collaborated closely with the founder Arham to understand their specific needs and concerns. We conducted a thorough security audit, and conducted sessions to pinpoint potential threats. Consistent backups and robust password guidelines were prioritised for maintaining security.

Execution & Collaboration:

We executed vulnerability patching, updated software, and implemented strong password policies. Security plugins were integrated to scan for malware and block suspicious activity. A comprehensive backup schedule was established, and a WAF was configured to monitor and filter website traffic, preventing malicious attempts before they could compromise the site.

Going Beyond the Fix:

Training and monitoring are crucial for maintaining security. We established a system for regular penetration testing to identify potential threats and enhance the website’s overall security posture. We are engaged in regular monitoring so that the website remains protected.

What Our Clients Say

Move Ahead with Confidence

Voyantt ecommerce team takes care to understand the needs of you business and suggest the best solutions, whether Shopify, BigCommerce or WooCommerce. Robust security, superb loading speeds, and ongoing maintenance ensure that your site remains functional, bug-free and updated.

Select a Plan That Suits Your Needs!

Essential Maintenance

$ 375 / month

15 Hours/month

For basic maintenance, security checks and minor bug fixes.

Features:
  • Minor bug fixes, security patches, and essential updates only.
  • Actionable recommendations (optional).
  • Standard response times (8-hour turnaround).
Optimised Performance

$ 625 / month

25 Hours/month

For a proactive approach to safeguard your website from potential threats.

Features:
  • Everything in Essential Reliability.
  • Regular monitoring to identify potential issues.
  • Quarterly consultations with a solution architect for performance optimization.
  • Dedicated account manager.
  • Priority support for faster issue resolution (4-hour turnaround).
Growth Partnership

$ 1250 / month

50 Hours/month

For unlocking the full potential of your project with expert advice and optimization.

Features:
  • Everything in Optimised Performance.
  • Proactive scaling recommendations and in-depth strategy sessions with a solution architect.
  • Dedicated account manager.
  • Guaranteed emergency response times (1-hour turnaround).
Unique Approach

customised

Bespoke Support/Month

For preventing costly downtime and focus on strategies to drive your business forward.

Features:
  • Everything in Growth Partnership.
  • Customised recommendations by an experienced solution architect.
  • Dedicated account manager.
  • Guaranteed emergency response times (1-hour turnaround).

Still unsure what plan to go with?

Tell us more so that we can help you!







    Expert Guidance You Can Trust. No Pitch, Just Expert Solutions.

    Our Team Strength

    Depend on our expertise to fortify your digital presence

    With extensive experience in a variety of technologies, our team of gifted e-commerce website developers is equipped to handle challenging development and maintenance tasks. We have opened five internet businesses in three years, two of which are under yearly maintenance contracts. Don’t worry; maintenance subscriptions can be upgraded, downgraded or discontinued at any point in time.

    • User-focussed Approach:

      We possess a deep understanding of e-commerce platforms, and can develop user-friendly online stores that integrate seamlessly with payment gateways and inventory management systems.

    • Data Analysis and Customer Focus:

      We can analyse customer behaviour and shopping trends to optimise the user experience. We leverage data insights to personalise marketing campaigns and product recommendations.

    • Responsive Design:

      We understand the importance of responsive design for a seamless customer experience across all devices (desktop, mobile, tablet).

    • SEO Optimization:

      We leverage marketing tools and strategies to drive traffic to the store and convert visitors into paying customers.

    UTPALENDU

    Ecommerce
    Project Manager

    Reap the Benefits of Having an Efficient E-commerce Site

    Get a personalised maintenance strategy tailored to your needs

    Industries We Served

    Recruitment & staffing
    Education
    Medical Supplies
    Emergency services
    Law
    Pest control
    Roofing
    Hotels & Restaurants
    Petcare
    Lifestyle and fashion
    Mental wellness

    Since our inception, we have served diverse industries and catered to the needs of clients from different parts of the globe including Canada, the USA, the UK, the UAE, Australia, Philippines, and India. We are trusted for our efficient workflow, regular communication and punctual deliverance.

    EXPLORE OUR SERVICES

    50+ Clients Worldwide

    We have served clients from over 11 different time zones

    Voyantt Consultancy Services has been catering to numerous national and International clients. Over the past few years, we have already worked with over 50 clients world-wide. We have dexterously managed our shifts to schedule frequent meetings with our clients without any “time-zone clash”!

    India IST (UTC+5:30)
    UAE GST (UTC+4)
    Australia ACST, (UTC+9:30)
    Canada PST (UTC-8)
    USA CST (UTC-6)
    UK GMT / UTC
    Singapore SGT (UTC+8)
    Philippines PHT (UTC+8)
    Japan JST (UTC+9)
    Tanzania EAT (UTC+3)