These case studies underscores the importance of prioritising website security, data backup system and loading speed improvement for different types of industries such as dentistry, lifestyle, and medicine.
Online reviews heavily influence purchasing decisions, yet fake reviews are a growing concern. Krishnan, the small-business-owner struggled to maintain trust and brand reputation.
Competitors or disgruntled customers could easily post negative reviews without ever buying the product. This sways potential customers and damages brand image.
Analysing review patterns revealed a surge in negative reviews from users with no purchase history. Implementing a “Verified Purchase” badge awarded only to customers with confirmed orders became the solution.
The development team integrated the “Verified Purchase” badge system into the review platform. Customers who had completed a purchase for the reviewed product would see a “Verified Purchase” badge displayed next to their review.
The system wasn’t just about filtering negative reviews. It also encouraged genuine reviews from satisfied customers who knew their voices would carry more weight. Krishnan was satisfied by the process of detecting and blocking false reviews.
Brisbane’s online grocery store, owned Mia, aimed to personalise the customer experience and boost repeat business. However, lacking purchase history data limited their ability to understand customer preferences and buying habits.
Without purchase history, the grocery store couldn’t offer targeted promotions, suggest frequently purchased items, or tailor recommendations. This generic approach led to missed opportunities to improve customer satisfaction and loyalty.
Collaboration with data analysts revealed a gap in customer purchase data storage. Existing systems only tracked basic order details, not individual product purchases.
The solution involved revamping the database structure to capture detailed purchase history, including product IDs, quantities, and frequency. This required close collaboration between developers, data analysts, and marketing teams to ensure seamless integration and user experience.
Beyond basic archiving, the system employed data analytics tools to identify buying patterns and product preferences. This enabled the online store to offer personalised recommendations, suggest relevant product bundles, and create targeted promotions based on past purchases. Mia was overjoyed!
A reputed footwear store in Dubai, had recognized the critical need to bolster their WooCommerce website’s security. Growing customer data and a rise in cyberattacks prompted them to address potential vulnerabilities. This case study underscores the importance of prioritising website security for any online business, especially those handling sensitive customer information.
The existing website lacked a comprehensive security strategy. Outdated plugins, weak passwords, and the absence of a web application firewall (WAF) left their website susceptible to malware, hacking attempts, and data breaches. This posed a significant risk to customer information and could severely damage brand reputation.
We collaborated closely with the founder Arham to understand their specific needs and concerns. We conducted a thorough security audit, and conducted sessions to pinpoint potential threats. Consistent backups and robust password guidelines were prioritised for maintaining security.
We executed vulnerability patching, updated software, and implemented strong password policies. Security plugins were integrated to scan for malware and block suspicious activity. A comprehensive backup schedule was established, and a WAF was configured to monitor and filter website traffic, preventing malicious attempts before they could compromise the site.
Training and monitoring are crucial for maintaining security. We established a system for regular penetration testing to identify potential threats and enhance the website’s overall security posture. We are engaged in regular monitoring so that the website remains protected.
"We needed a low-maintenance e-commerce site to deliver groceries locally. We approached Akshoy via social media platform for a new website. We opted for their Growth Partnership package and were satisfied with their execution, communication and delivery"
"Voyantt helped us revamp our online footwear store in Dubai by fortifying the security system, and taking measures to prevent cyber attacks"
"Voyantt’s data recovery expertise and their new data retention and archiving system gave us peace of mind. We're back on track and our customers’ trust remains intact. Thank you, Voyantt!"
"We were baffled with the recurring malware attacks. “Voyantt fixed the malware trouble! Going beyond the fix, they also offered monthly maintenance at reasonable rates… We look forward to working with them on something more adventurous."
Voyantt ecommerce team takes care to understand the needs of you business and suggest the best solutions, whether Shopify, BigCommerce or WooCommerce. Robust security, superb loading speeds, and ongoing maintenance ensure that your site remains functional, bug-free and updated.
For basic maintenance, security checks and minor bug fixes.
For a proactive approach to safeguard your website from potential threats.
For unlocking the full potential of your project with expert advice and optimization.
For preventing costly downtime and focus on strategies to drive your business forward.
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